Please note that the following information/policy changes have been added to the site. As a user of the site you are required to understand and comply with these changes, so please read them carefully. Again,...
Eric's Blog
In an attempt to correct recent issues experienced by our clients, I've spent the last week or so considering alternatives to our current sale process. Before I go into my report on this matter, I'd...
I have been reluctant to reform our ordering process because it speaks to the core of how we operate. I strongly feel that we do our best work without external commitments. Introducing those brings with...
We had a site crash on Friday at the time of the update. About 20 minutes before the new items went live the site administration interface quit working. Unfortunately, we were still putting the finishing...
Our workshop is in downtown Raleigh, which has seen widespread disruption due to protests following the murder of George Floyd. To mitigate risk, we have removed inventory to an off-site storage location. We cannot fulfill...
In an effort to more foster a more accurate description of item conditions, we have made some changes to the Marketplace. A new rating system has been created with the help of the Mechanical Puzzle...
Certain issues have been a constant concern over the years. I've spent huge amounts of time trying to figure out how to serve everyone best, and the only conclusion I've come to is that all...
Lots of news! We've finally recovered from the HexTrios error and they are ready for shipment. The revised product is an improvement over the original design; internal braces were added to stabilize and strengthen the...
