Shipping Policy

DOMESTIC SHIPPING
If a package can't be delivered due to an error entering your shipping address, Cubicdissection is not responsible for any additional fees that may incur in order to reroute or reship the package.

If you choose parcel shipping and the packages is lost, we are not liable. Cubicdissection strongly recommends tracked shipping for orders of high value.

INTERNATIONAL SHIPPING
Customs
You, the customer, are responsible for all taxes and duties (including VAT) imposed by your country of residence.

Cubicdissection is not responsible for any packages held by international customs agencies and it is not the responsibility of Cubicdissection to make the customer aware of these agencies and their actions. Please check with your country's customs office to determine their procedures and any potential charges.

For example, UK residents might expect a customs charge of at least 20% of the total cost of the purchase. Cubicdissection is not responsible for this payment. Your package may arrive at your local post office or delivery center and be held until pickup and payment is taken care of.

If you neglect to pick up your package and it is returned to us, we will not refund the charge for original shipping.

Should Cubicdissection mistakenly be invoiced directly for any duties or fees from the shipping company after delivery, we will email an invoice for the balance due. This will need to paid immediately.

As with domestic shipping, if a package can't be delivered due to an error entering your shipping address, Cubicdissection is not responsible for any additional fees that may incur in order to reroute or reship the package.

Finally, Cubicdissection shall in any case only be held liable for the declared value of the item shipped.

Tracking
International Parcel service is not tracked and Cubicdissection can not be held liable for lost packages. Priority Mail shipping is recommended as it carries with it full tracking, and postal agencies will be better able to locate your package should it be misrouted.

If you have a USPS package marked as delivered but haven't received it, please contact your local mail facility (ie. Royal Mail in the UK).

In summary; you will have to pay taxes and duties in your own country. This is extra and we have no control over it. By purchasing a Cubicdissection product, you acknowledge that you are aware of this and accept it as your financial responsibility.